Fazoli’s Franchise Offers New Menu

Menu changes, upgraded plates helped Fazoli’s Franchise rebound from recession

franchiseFazoli’s Franchise grew to 400 restaurants before the recession that followed Sept. 11 took a toll on sales and eventually led to the closure of about half the chain’s restaurants. Today, under CEO Carl Howard, the chain has recovered, enjoying 15 quarters of rising same-store sales after making changes including upgrading the menu, adding table service and switching out plastic plates and utensils for china and silverware.

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